Delivery Information

Free delivery:

We offer FREE, traceable, risk free shipping straight to your door. (subject to a purchase of R750 or more. Excludes engraving cost.)

All deliveries require a signature, therefore we are unable to ship items to a PO Box. Please ensure that you provide an address where you, or someone you trust, will be available to sign for receipt during business hours.

Pick Up Goods From Store After Purchase

We now offer the option for you to collect your goods from us, instead of having them shipped.

Kindly note: this is only after you have completed your purchase, not before.

You may stop by between 10AM and 12PM (noon) and between 2PM and 4PM from Monday to Friday.

Delivery times:

Please expect delivery within 3 - 5 business days.

We will send you an email when the order has shipped, and will include a tracking number so that you can trace the order.

If we are unable to meet the estimated delivery date we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

Please Note: 

Personal products will take around 1 week as the items are customised.

Risk free:

We always take responsibility up to the point of delivery, i.e. if your parcel goes missing or the contents are damaged, we will replace the affected items at no cost to you.

Your order will be shipped to you fully insured. We urge all customers to inspect your package for damage or tampering before receiving or signing for receipt.